9.30am Registration, arrival and refreshments

10.00am Welcome, overview of the issues and outline of the day - Dr Bev Ellis (Chair)

10.15am Maximising the added value of new technologies for the NHS: some reflections on theory and practice - Professor Trisha Greenhalgh

11.35am Break

11.50am Factoring people and process change into technology developments in Primary Care: 30 years of learning and inspiration - Ian Herbert, BCS HIF and Independent Consultant

12.40pm Lunch

1.25pm Socio-technical thinking and practice: applying lessons from elsewhere - Professor Chris Clegg, Leeds University Business School

2.10pm Discussion (tea will be served):

"What should be done to make a socio-technical approach to the delivery of technology projects in Health and Social Care the norm?"
"What should the Faculty’s role be in making this happen?"

3.00pm Plenary discussion: key issues for the Faculty’s briefing paper

3.20pm Summary & conclusions

3.30pm Chair’s closing remarks and departure